Accelerate issue resolution with a Dedicated Operations Technical Account Manager

Accelerate issue resolution with a Dedicated Operations Technical Account Manager What is a Dedicated Operations Technical Account Manager (TAM)? Unlock efficiency with a Dedicated Operations TAM Red Hat Learning Subscription | Product Trial About the author Imed Chihi More like this Blog post Blog post Blog post Keep exploring Browse by channel Automation Artificial intelligence Open hybrid cloud Security Edge computing Infrastructure Applications Virtualization Share Building and managing applications and IT infrastructure securely is a complex task for even the most skilled individual or team. While Red Hat makes it easier to work across platforms and environments with strengthened open source solutions, organizations may lack the time and expertise required to take full advantage of their current Red Hat investments. With a Dedicated Operations Technical Account Manager (TAM), organizations have an embedded resource that serves as an extension of their team within Red Hat. Focused on Day 2 diagnostics, remediation, and risk mitigation, a Dedicated Operations TAM is the ideal resource for complex, high-uptime, or regulated environments. Unlike Red Hat’s standard Technical Account Management subscriptions, the Dedicated Operations TAM offers hands-on issue resolution, optional on-site presence, and security-cleared personnel, making it a value add for OpenShift, Ansible, and compliance-driven customers. TAMs help ensure that you have the tools and knowledge needed to continually innovate while maintaining regulatory compliance and mitigating risk. Quickly reacting to production downtime and minimizing disruptions while building a reliable IT infrastructure and deploying applications is no easy task. Today’s IT teams are under pressure to deliver more with fewer resources. Bringing in a dedicated expert can provide much-needed support, thereby increasing flexibility, improving scalability, and streamlining the management of complex systems. Your Dedicated Operations TAM allows you to address your specific needs more effectively. Additionally, they provide: On-location assistance and flexibility : Dedicated Operations TAMs meet you where you are, offering flexible service options tailored to your needs. You can opt for fully remote TAM service to minimize facility access concerns, or your TAM can be fully embedded on-premise, in your day-to-day operations.